SPRINGFIELD, MISSOURI — Nationwide multivendor banking equipment maintenance services provider Bancsource has named Mike L. Adams senior vice president, services, the company announced. Adams has more than 30 years of financial services industry experience.
“Mike has proven experience building a best in class services organization that delivers exceptional customer value at the highest level in the financial services industry,” said Tom Swidarski, Bancsource chairman. “His leadership in employee development, process improvement and operational excellence will help boost Bancsource into the premier service provider in the industry.”
Previously, Adams managed more than 1,200 employees and $250 million in revenue servicing 8,000 financial institution customers, 50,000 ATMs and 30,000 branches as vice president of service operations at Diebold.
“Mike Adams is a critical hire for Bancsource,” said Swidarski. “He’s a perfect fit to lead our services transformation and growth.”
Swidarski, who was CEO of Diebold for eight years, says Bancsource focuses on delivering outstanding solutions and services that lead to value-added outcomes whatever brand of banking equipment customers have.
“Mid-size and smaller banks in particular are interested in working with one capable vendor who can rationalize their equipment purchases and maintenance,” he said. “As a nationwide and independent solutions provider, we focus on beneficial outcomes aligned with their strategy, objectives and budget.”
Adams is certified in Six Sigma Green Belt. He also holds certifications from the Kelley School of Business in organizational development and the University of Michigan in sales management strategies. He graduated from LaSalle University with a bachelor’s degree in business management.
Bancsource (Bancsource.net) is a nationwide equipment and maintenance service provider to more than 1,500 banks and retailers for ATM’s, smart safes, teller cash dispensers, teller cash recyclers, bank scanners and other banking technology. Bancsource is located in Springfield, Missouri. Bancsource is a CapitalWorks portfolio company.